Search

Categories

  • Account Management
  • Coaching
  • Knowledge Base
  • Quality
  • Training
  • Tutorial

Tags

active listening coaching coaching form coaching process coaching session coaching steps coaching tools compliance course create team customer experience delete team discovery edit team edit user evaluate evaluation evaluations follow up group hierarchy knowledge base learning module organization org chart org tree overcome objections password performance plan permissions personal development proficiency Quality roles sales coaching sales training scorecard scoring method structure team team admin team leader training user

Links

  • Login
  • Home

Tag Archives: roles

Managing Roles and Permissions

  • Posted on Oct 29, 2025

Roles and Permissions allow you to control what each user can see and do within your organization. From this area, you can manage

Read More...

FiveLumens is the premiere training and learning management system for contact centers.

Links

  • Login
  • Documentation
  • Terms of Service
  • Privacy Policy
roles