Search

Categories

  • Account Management
  • Coaching
  • Knowledge Base
  • Quality
  • Training
  • Tutorial

Tags

active listening coaching coaching form coaching process coaching session coaching steps coaching tools compliance course create team customer experience delete team discovery edit team edit user evaluation evaluations follow up group hierarchy knowledge base learning learning path module organization org chart org tree overcome objections password performance plan permissions personal development proficiency Quality roles sales coaching sales training scorecard scoring method structure team team admin team leader training user

Links

  • Login
  • Home

Tag Archives: learning

Best Learning Methods to Use During Contact Center Trainings

  • Posted on Aug 15, 2022

The question of what learning method to use has plagued training and development professionals for decades. With the advent of new technologies, the

Read More...

FiveLumens is the premiere training and learning management system for contact centers.

Links

  • Login
  • Documentation
  • Terms of Service
  • Privacy Policy
learning